Your satisfaction IS Important to us
ZONTLAW promises you only the most diligent and professional immigration services
PROPERLY PREPARED IMMIGRATION PETITIONS
While we can never guarantee the outcome of your specific case, we want to assure you that your petition to USCIS will be handled with the utmost professionalism and care. Every step of the way, it is our job to advocate to the best of our ability on your behalf and prepare the strongest case possible. It is also our job and priority to communicate with you, so that you may feel as comfortable as you possibly can about your specific situation.
At Zontlaw we understand how important it is to propertly and correctly submit our clients’ immigration petitions and applications, every time. There is no room for error. We understand that we literally have your well-being in our hands every time we make an important decision regarding your case, and we take that obligation extremely seriously. Additionally, We know how stressful dealing with one’s own immigration issues can be, and we aim to make the experience as pleasant as possible for you. We pride ourselves on customer service and communication. Should we somehow fall short of the high expectations that we set for ourselves in this area, we want to hear about it. You can always call us during business hours at 212-966-8529 to discuss any problems or concerns you may have. Or, alternatively, drop us a note at support@Zontlaw.com and we will respond to you promptly.
Again, please bear in mind that our firm cannot ensure any particular result or outcome from a substantive legal perspective. We can only make the best case we can based on the facts, the law, and your particular circumstances. Additionally, sometimes, bottlenecks in government processes can cause your matter to be delayed for a long time. This is an unfortunate reality of many legal matters, but it is especially the case with immigration. We only ask that you bear this in mind when inquiring about the status of your case.
What if I don’t want to work with the attorney after our introductory phone call?
Our services begin with an introductory call, so that you can meet your lawyer and discuss how you’ll work together. If for some reason you feel that the lawyer you had your call with is not the right fit for you, contact Zontlaw via the inquiry box here, or email us at support@Zontlaw.com after the call. We will help you choose a different lawyer.
What does client satisfaction mean to us?
In addition to offering our clients extremely high quality legal services at very competitive prices, we pride ourselves on making ourselves available to our clients and making them as comfortable as possible with the status and disposition of their cases. We appreciate just how stressful submitting an immigration petition can be, and the last thing you need during this stressful process is an attorney who won’t call you back. It’s our policy to stay in touch, keep you informed of the material developments of your case, and to be available when you need us.
What if I never receive the phone consultation that I paid for ?
Although it is very unlikely, If for whatever reason you do not receive a phone call within 1 business day, you will receive a full refund.
Contact Attorney J.Greenberg